Social media such as Twitter perhaps make it too easy for us to express our darker feelings.

Most Twitter users keep their posts upbeat and positive. But is a relentlessly sunny worldview really truthful?

Web 2.0 and social media are powerful enablers of ‘co-opetition’, since they facilitate such easy communication between companies or individuals who are nominally competitors

A few thoughts on how the Twitter and Facebook of today might morph into the friendlier, more integrated real-time social media of tomorrow.

Sometimes, those involved in marketing campaigns (both buyers and providers) get lost in a sort of creative love-in, congratulating themselves on a great job and forgetting the core aim.