Tone of voice

Posts on achieving and maintaining the right tone of voice in written communications.

How to define your brand’s tone of voice How to define your brand’s tone of voice

Maintaining a consistent tone of voice across all types of written communication is essential. This introduction covers the basics of developing a written tone of voice for a brand.

Is metacopy better copy? Is metacopy better copy?

Metacopywriting, or writing text that refers to the content or nature of the marketing message, is an arresting but high-risk tactic. This article weighs up the pros and cons.

Ten unwanted guests at the marketing party Ten unwanted guests at the marketing party

Ten marketing partygoers you don’t want to meet – or to become.

Companies should be themselves in social media

We deride Nestlé and Habitat for their social media fails. But should we really be so dismissive when we see genuine human emotions online?

If clichés work, use them If clichés work, use them

As creatives, we may find ourselves shying away from clichés. But there are times when they’re actually the best tool for the task at hand.

Let’s be honest Let’s be honest

It’s almost standard practice to stretch the truth as far as we can in our marketing. But is it a good idea?

Online tone of voice for business

Businesses and professionals need to consider the tone of voice they use in each online/SM channel. Here are some pointers.

Attitude is everything in copywriting Attitude is everything in copywriting

In copywriting, attitude is everything. Be relevant, believable and respectful of your audience if you want to connect with them.

In praise of simple copywriting In praise of simple copywriting

Often, the best copywriting ideas are the simplest. But it takes courage to use them