Tone of voice

Posts on achieving and maintaining the right tone of voice in written communications.

Put some rhythm in your copy Put some rhythm in your copy

A few ideas for improving the pace and cadence of your copywriting.

Why Ed Miliband needs a new story Why Ed Miliband needs a new story

Language is the window on the soul, and Labour’s is shut tight.

On describing tone of voice On describing tone of voice

Why writing tone of voice guidelines is harder than it looks.

It’s OK to sell things It’s OK to sell things

It’s time for the New Honesty.

What a difference a word makes What a difference a word makes

How Boots shifted its values by adding one word to its brand tagline.

Why grammar matters Why grammar matters

Why it’s worth knowing the rules of grammar, even if you plan to break them.

John Lewis’ Christmas journey John Lewis’ Christmas journey

A look at John Lewis’ Christmas ad for 2012.

Sauce of sexism Sauce of sexism

In which I overreact, badly, to the perceived sexism of an HP Sauce ad.

Why I don’t swear on Twitter Why I don’t swear on Twitter

Many Tweeters use strong language, but I’m not one of them. Here’s why.